Watch
I keep watching it after handover: alerts when something breaks, a named response window, up to two hours of fixes a month, and a note on what it processed.
What the month actually looks like
Most months this is all of it: a note that nothing needed you. The value is not the message — it is knowing that if there were something, this is where it would have arrived.
- Checks run
- 8,928
- Failures caught
- 3
- Fixed before you asked
- 3
- Needed you
- 0
- Slowest recovery
- 11 min
What you get
- Monitoring and alerting kept current
- Up to 2 hours of fixes a month
- Next business day response, Mon–Fri 9–5 MT
- A monthly report of what it processed
- Three-month minimum, then cancel any month
Included in every build
- Deployed to infrastructure you own, not a platform you rent from me
- Structured logging and alerting, so a failure reaches a human
- A one-page runbook: how it runs, how to restart it, what to check first
- The source, in a repository you control
- Thirty days of fixes after handover at no charge
How it works
You tell me what is costing you time — in hours a week, or in someone's salary. I price against that, not against my hours. The price above is fixed: if the build takes longer than I estimated, that is my problem, not your invoice.
When it is done it goes onto your infrastructure and I hand over the repository, the deploy script and the runbook. You are not renting it back from me, and you are not stuck if you decide to work with someone else later.
Where this one stops
- Systems I built. Three-month minimum, then cancel any month.
- Up to two hours of fix work a month, not carried over. Beyond that I tell you before I start and quote it.
- Next business day response, Mon–Fri, 9–5 Mountain. Not a 24/7 on-call rota — if you need one, say so and we price it.
- A fix is restoring behaviour the system had at handover. New features, scope changes, and work caused by something you changed upstream are quoted separately.
- A system somebody else built can go on Watch, but I read it first and quote that separately.
Half up front, half on handover. If I get into it and cannot build what we agreed, I tell you as soon as I know and refund the deposit in full — I would rather return the money than hand over something that does not work. If you stop the project yourself, the deposit covers the work already done and you keep everything finished to that point, including the code.
The full terms →Yours is a bit different? Most are. Email me or book a call and we will work out the version you need, and its price.